Incident Management System Technology Gap Analysis
CounterCrisis Tech has developed an Incident Management System (IMS) technology gap analysis process which makes use of recognized crisis and emergency management standards for defining ‘ideal state’ requirements. It is comprised of the following: Defined goals based on standard IMS elements Defined ideal state based on standards and peer practice Information collection template to facilitate […]
120th Canadian Association of Chiefs of Police (CACP) Annual Summit
CounterCrisis Tech is looking forward to attending the 120th Canadian Association of Chiefs of Police (CACP) Annual Summit next week in Victoria. We will be at table T-04 where we will be engaging with police leadership from across Canada to showcase IC4W, the world’s most advanced critical incident management SaaS solution. The made-in-Canada IC4W software […]
Updated CounterCrisis Tech Website Launch
CounterCrisis Tech is pleased to announce it has launched its updated website (https://countercrisis-tech.com/)! The new updated website focuses on current messaging regarding the latest version of the IC4W all-hazards emergency management SaaS platform including IC4W Geo. IC4W redefines how agencies respond to emergencies by providing a unified platform that enhances situational awareness and interoperability. With […]
Original Canadian Design
CounterCrisis Tech’s Canadian origin has had a large part to play in the design of its IC4W software solutions, which reflect the pragmatic nature of Canadians by leveraging to the greatest extent possible existing Microsoft and Esri technology investments that are used ubiquitously within Canada’s emergency management and public safety communities. IC4W is an advanced […]
IC4W Rapid Launch Program
At CounterCrisis Tech, we appreciate that with the increasing frequency and severity of incidents, it can be difficult for emergency management, public safety and security organizations to find time for upgrading their incident management technology to optimize operational readiness and response capabilities. That is why we have developed a Rapid Launch Program for implementing the […]
EU Canada Security and Defence Partnership Agreement
The newly inked EU Canada Security and Defence Partnership Agreement will open up new avenues for joint work on crisis management, military mobility, maritime security, cyber and cyber threats, and defence industrial co-operation. As the provider of IC4W, the world’s most advanced all-hazards emergency management SaaS solution – which has applicability for public safety, security […]
Emergency Management is Fragmented. This is not good.
It’s 2025 and we’re living with climate change in the digital age. When you observe how emergency management is conducted, however, there are still big gaps in the application of technology. The result is fragmented operations and poor incident outcomes. The current state of the art can be characterized generally by the use of disconnected […]
A Leading World-class Incident Management SaaS Solution
IC4W Cloud, as a Canadian native cloud-based emergency management solution built on Microsoft Dynamics 365 and integrated with the broader Microsoft and Esri ecosystems, offers several distinct advantages over legacy competitors. Here’s a breakdown of key differentiators and competitive advantages: 1. True Cloud-Native Architecture IC4W Cloud is built on Microsoft Azure, offering scalability, reliability, and […]
A Microsoft Partner Delivering Value by Design
Microsoft plays an important role on CounterCrisis Tech’s IC4W software development team by supporting the optimization of our product roadmap. Because the IC4W emergency management SaaS application is based on Microsoft Dynamics 365, the product integrates readily with other Microsoft applications such as Office 365, SharePoint, Bing Maps, Power Apps, and Azure – applications that are […]
Optimizing Incident Management Outcomes with IC4W
In North America, we are experiencing an increase in the frequency and severity of emergencies, such as floods and wildfires, while being challenged by an ever-increasing number of incident types like prolonged public demonstrations and cyber security events. When major emergencies or critical incidents impact our communities, infrastructure, and sensitive environments, emergency response operations become […]