CounterCrisis Technology Blog

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February 6, 2025
“Made-in-Canada Emergency Management Technology Solution”

CounterCrisis Tech is 100% Canadian owned as is our intellectual property (IP). The professional services companies we partner with are also 100% Canadian owned.

Canadian emergency management, public safety, and humanitarian assistance organizations have identified the provision of the following as current incident management technology requirements:
– management of multiple simultaneous crises,
– real-time common operating picture (COP),
– interoperability,
– predictive analysis and automation,
– timely and accurate information, and
– information sharing and data integration.

CounterCrisis Tech’s IC4W Cloud technology solution is the only made-in-Canada product that is designed specifically to provide functionality in support of all these critical needs.

May 30, 2024
“A Microsoft Partner Delivering Value by Design”

Microsoft plays an important role on CounterCrisis Tech’s IC4W software development team by supporting the optimization of our product roadmap.

Because the IC4W emergency management SaaS application is based on Microsoft Dynamics 365, the product integrates readily with other Microsoft applications such as Office 365, SharePoint, Bing Maps, Power Apps, and Azure – applications that are commonly used by emergency management and public safety organizations globally.

To meet the evolving needs of customers, we are deepening the integration of IC4W within the Microsoft stack to include Teams, Power BI, and AI as part of our overall product roadmap. This will be accomplished by working closely with Microsoft experts who will be providing the CounterCrisis Tech team with ongoing insights into integration optimization, security posture, license usage, cost savings, and cloud readiness.

Microsoft is proving to be a valuable partner in delivering value designed to enable better outcomes for emergency management and public safety organizations tasked with responding to an increasing number and variety of catastrophic events.

For more information, contact us here: https://lnkd.in/e-fQ7NY. Stay safe!

May 8, 2024
Optimizing Incident Management Outcomes with IC4W

In North America, we are experiencing an increase in the frequency and severity of emergencies, such as floods and wildfires, while being challenged by an ever-increasing number of incident types like prolonged public demonstrations and cyber security events.

When major emergencies or critical incidents impact our communities, infrastructure, and sensitive environments, emergency response operations become more complex, and interoperability becomes a significant issue because of the need for multi-agency and multi-jurisdictional coordination.

Incident Command System (ICS) is designed to support complex emergency operations but, ultimately, interoperability – sometimes referred to as the “wicked problem” – relies on the ability to share accurate information in a timely manner for effective decision-making and reporting purposes.

In our digital age, interoperability and efficient information management are inseparable and can only be accomplished optimally by implementing a software solution that supports ICS as well as the sharing of information among those organizations and jurisdictions with an emergency management role.

IC4W, a SaaS incident management solution, addresses all the issues outlined above at an affordable price.

In a nutshell, IC4W does the following:

  • Addresses all incident types
  • Enables efficient information management, communications, and reporting
  • Supports ICS
  • Enables multi-agency, multi-jurisdictional interoperability
  • Integrates with…
    • Microsoft Dynamics 365
    • Microsoft Office 365
    • SharePoint
    • Teams
    • Bing Maps
    • ESRI ArcGIS
    • TAK (Team Awareness Kit)

Implementing IC4W from CounterCrisis Tech will enable emergency managers and incident commanders to achieve optimal incident management outcomes.