A Microsoft Partner Delivering Value by Design
Microsoft plays an important role on CounterCrisis Tech’s IC4W software development team by supporting the optimization of our product roadmap. Because the IC4W emergency management SaaS application is based on Microsoft Dynamics 365, the product integrates readily with other Microsoft applications such as Office 365, SharePoint, Bing Maps, Power Apps, and Azure – applications that are […]
Optimizing Incident Management Outcomes with IC4W
In North America, we are experiencing an increase in the frequency and severity of emergencies, such as floods and wildfires, while being challenged by an ever-increasing number of incident types like prolonged public demonstrations and cyber security events. When major emergencies or critical incidents impact our communities, infrastructure, and sensitive environments, emergency response operations become […]
IC4W – A Canadian Solution to a Canadian Problem
At a minimum, ‘wildfire’, as a sample incident type, is associated with wildfire fighting, emergency management, environmental protection, public safety, health, and social services activities, which are delivered by numerous government, industry, non-profit volunteer organizations, and increasingly the military. The bigger, hotter, and faster-moving fires we are experiencing these days require a lot of inter-organizational […]
Solving the ‘Wicked’ Problem
The frequency and severity of emergencies we are now experiencing require multi-agency, multi-jurisdictional responses involving not just emergency management and public safety agencies, but military, non-profit, and volunteer search and rescue organizations as well. In the 1970s, to enable multiple organizations to cooperate operationally on major emergencies, the civilian Incident Command System (ICS) concept of […]