From that Art of the Possible to the Everyday Needs of the Practical
CounterCrisis Tech has had the pleasure of working in an integrated team environment to offer a potential solution to a specified incident management requirement. Among other attributes, the stated need consists of 1) enhancing virtual government operations centres, 2) supporting increased situational awareness, 3) enabling timely collaboration and coordination of plans and resources, and 4) supporting existing operational processes.
Creating the architecture for an integrated solution to this problem could only be accomplished in collaboration with potential end users from multiple emergency management and public safety organizations as well as several technology providers, a team of implementation specialists, and subject matter experts. This integrated team approach to incident management solution development has distinct advantages, which range from understanding the art of the possible to addressing the everyday realities of the practical.
When it comes to incident management system (IMS) solutions, there is no “one size fits all”. The integrated team approach to solution development and implementation ensures that all key stakeholders play contributing roles in improving emergency management and public safety outcomes.